FREE SERU ADVICE


We provide Free SERU (Safety, Equality, and Regulatory Understanding) advice to help you stay compliant with TFL regulations.

Our experts are here to guide you through the process, ensuring you're fully prepared.

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What is the SERU Assessment?

The SERU assessment is a mandatory test for all private hire drivers in London, introduced by TfL to ensure that drivers understand safety regulations, equality rules, and their responsibilities as licensed professionals.

  • Covers essential TfL regulations for private hire drivers.
  • Tests your knowledge of safety, customer service, and legal responsibilities.
  • A requirement for all new and existing PCO drivers.

How We Help You Prepare

Our SERU advice service provides free expert guidance to ensure you pass the assessment with confidence.

1. Understanding SERU Requirements

  • Explanation of key TfL regulations affecting private hire drivers.
  • Detailed breakdown of the SERU syllabus so you know exactly what to study.
  • Guidance on customer service, safety, and legal responsibilities.

2. Tips for Passing the SERU Assessment

  • How to prepare effectively with the right study materials.
  • Example questions & practice advice to familiarise yourself with the format.
  • Key areas to focus on to increase your chances of passing.

3. One-to-One Advice from Industry Experts

  • Free personalised support from experienced private hire specialists.
  • Clarification on complex topics to make learning easier.
  • Ongoing assistance if you need further guidance.